{"id":1020,"date":"2024-07-02T18:03:19","date_gmt":"2024-07-02T16:03:19","guid":{"rendered":"https:\/\/www.creatique-technologie.com\/faq\/"},"modified":"2025-01-20T11:24:34","modified_gmt":"2025-01-20T10:24:34","slug":"faq","status":"publish","type":"page","link":"https:\/\/www.creatique-technologie.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"

[vc_row][vc_column][vc_empty_space][vc_column_text el_class=”h2 fort montserrat habillage-titre txt-rouge”]FAQ[\/vc_column_text][vc_column_text]Any questions? Our FAQ is here to help!<\/span><\/i>[\/vc_column_text][vc_btn title=”Get in touch” style=”custom” custom_background=”#fe0000″ custom_text=”#ffffff” shape=”round” align=”center” link=”url:%23|” el_class=”fleche-btn-page”][vc_tta_accordion active_section=”1″ el_class=”accor-faq”][vc_tta_section title=”Are your solutions available in a catalogue?” tab_id=”solutions”][vc_column_text]The solutions we develop are tailor-made and designed according to your specific needs, in order to meet your requirements.<\/span><\/i>To optimise costs and performance, these use standardised components and technological families<\/span><\/i>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”How do you guarantee your products' reliability?” tab_id=”fiabilite”][vc_column_text]All our products are made and checked after assembly. We carry our standard checks and specific accelerated tests.\u00a0 The latter are carried out on a bench designed and manufactured in-house, which can provide currents and voltages to meet even the highest market needs.\u00a0 We can also carry out endurance tests (accelerated ageing, up to 50% of the number of cycles guaranteed)<\/span><\/i>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What is the warranty duration for your solutions?” tab_id=”garantie”][vc_column_text]Our products’ warranty varies from 1 to 2 years according to individual products.\u00a0 We can also implement specific warranty conditions upon request, or maintenance contracts.<\/span><\/i>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Can you adapt to specifications including a robotised or hydraulic installation, or one with an air network?” tab_id=”CDC”][vc_column_text]Our products can be integrated with robotised environments, hydraulic systems or those using compressed air. .\u00a0<\/span><\/i>We have selected partners with whom we can support you, in order to offer a comprehensive response to your needs<\/span><\/i>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Is your equipment easily repairable?” tab_id=”moyens”][vc_column_text]Our equipment is designed to facilitate maintenance and repair operations by mixing auto-maintenance, our services in your premises or the return of products to our workshops (frequency Noria possible)<\/span><\/i>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What types of charge points do you offer?” tab_id=”bornes”][vc_column_text]The heart of our proposal is made up of 60 KW (mobile version) and up to 180 KW and even 540 KW rapid-charge points. These stations are designed and dedicated to intensive B2B use.\u00a0<\/span><\/i>Consult the section specific to these products and our sales catalogue: <\/span><\/i>link to download<\/span><\/i>Additionally, we also offer alternative-current models of up to 22 KW.<\/em>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”What are the expected charge times?” tab_id=”charge”][vc_column_text]Charge times or speeds do not depend on the charge points, but on the vehicles connected to them, as well as temperature conditions. In our experience, it takes around 30 seconds to charge 1% of battery.<\/em>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you offer a 'charge point + electrical installation' package?” tab_id=”package”][vc_column_text]Yes! And that’s what makes us stand out from our competitors, because we have comprehensive expertise not only in chargers, but also in the electronic equipment that must be installed to power them.\u00a0 Our principle is:\u00a0 An manufacturer (CREATIQUE) at the service of its industrial client, from A to Z (after-sales service)<\/span><\/i>[\/vc_column_text][\/vc_tta_section][vc_tta_section title=”Do you carry out on-site services or visits for new projects or existing issues?” tab_id=”interventions”][vc_column_text]Yes, of course.\u00a0 This covers subjects such as: coming to the site to understand your need or issue and starting to imagine a solution, joint works prior to your specifications, study pre-visit, project follow-up, installation, development, maintenance, calibration and software update, etc.\u00a0<\/span><\/i>[\/vc_column_text][\/vc_tta_section][\/vc_tta_accordion][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

[vc_row][vc_column][vc_empty_space][vc_column_text el_class=”h2 fort montserrat habillage-titre txt-rouge”]FAQ[\/vc_column_text][vc_column_text]Any questions? Our FAQ is here to help![\/vc_column_text][vc_btn title=”Get in touch” style=”custom” custom_background=”#fe0000″ custom_text=”#ffffff” shape=”round” align=”center” link=”url:%23|” el_class=”fleche-btn-page”][vc_tta_accordion active_section=”1″ el_class=”accor-faq”][vc_tta_section title=”Are [\u2026]<\/span><\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-1020","page","type-page","status-publish","hentry"],"yoast_head":"\nFAQ - Cr\u00e9atique Technologie<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.creatique-technologie.com\/en\/faq\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"FAQ - Cr\u00e9atique Technologie\" \/>\n<meta property=\"og:description\" content=\"[vc_row][vc_column][vc_empty_space][vc_column_text el_class=”h2 fort montserrat habillage-titre txt-rouge”]FAQ[\/vc_column_text][vc_column_text]Any questions? 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