Our range of services is designed based on the experience acquired by our teams within factories or development and industrialisation projects for manufacturers or bench and special-machine integrators, with over 30 years' experience supporting over 100,000 intense-usage connectors.Always committed to improving the customer experience, CREATIQUE offers an evolving range of services to make our clients' lives easier, from receipt of the ordered product to the end of its lifecycle.This offering is complemented by our capacity to support our clients through training, as well as the creation of specifications and/or technical studies on matters related to the product/process interface.Furthermore, CREATIQUE offers financing solutions, including short or long-term rental (get in touch)
MAINTENANCE CONTRACTS
Enjoy priority support for the optimised operational availability of your production installations.
For any type of equipment provided, CREATIQUE offers a maintenance contract covering technical-support, preventive-maintenance and corrective-maintenance services.
CALIBRATION
With ISO 9001 certification, CREATIQUE can carry out frequency calibration for testing equipment installed at client premises. Calibration carried out in their premises or on the user site. For customers who require this service, CREATIQUE calls on accredited partners (e.g. ISO17025 certification)
REMOTE DIAGNOSTIC
For any special test bench or charge points, CREATIQUE offers services making it possible to provide remote preventive and corrective support for any issues concerning the software and programmes involved in each installation.
This support can be offered for a period of 6–9 months, starting from installation, or on a permanent basis. It is ensured by the team of developers responsible for solution design.
CONNECTOR END-OF-LIFE MANAGEMENT
In fulfilling its responsibilities in terms of the circular economy and enjoying the greatest expertise to optimise the recycling of any connector product, CREATIQUE offers its clients a collection service for their used connectors, for inspection, disassembly and recycling.